As a learner at BeADisciple, there are some expectations that will set you up to have the best experience possible. We’ve collected that information here: I am enrolled in a course. Now what? We encourage you to read through this page so you understand your responsibilities.
Questions ???
How do I enroll into an online course?
To enroll:
To enroll in a course, visit its course page, and click the “Enroll Now” button at the bottom of the page. Our system accepts the following credit cards: Visa, Master Card, Discover, American Express, and JCB (Japan Credit Bureau).
Enrollment for any course closes at 6:00am central time on the day the course begins.
Any problems/questions with enrollment may be directed to our registrar at beadisciple.com@sckans.edu.
I am trying to enroll into a course but I keep seeing an error message. What should I do?
If your internet browser is auto-filling any of the spaces, then our form sometimes kicks an error message and the enrollment does not go through. Try again and type in all information rather than using the auto-fill feature. If you are concerned a duplicate payment might have occurred, email us through the inquiries form on the right. We refund or void all duplicate payments without reservation during normal business hours.
How does an online course work? How much time does it take?
Our online courses are mostly asynchronous, meaning you don’t have to be online at the same time as other students in order to participate. Participants have access to the course environment 24/7 and may choose when to log into Blackboard each day to read course materials, complete assignments, and participate in online discussions with their peers. Occasionally, instructors will call for a “Live Session” which is a time-sensitive event. You will need to make sure that you are available to be online at that exact time in order to participate. We try to note which courses use Live Sessions in the course description.
We recommend planning one hour in your daily schedule for completing assignments in the online course. Some days are lighter than other days, so this allows flexibility to catch up if you have to miss a day. You should write this time into your schedule rather than expecting to do it in your spare time because, let’s face it, who has spare time?! Planning your time will make the experience less stressful.
How long does an online course last?
This is decided by the instructor and based largely on the amount of content he/she wishes to convey. Many courses are two-weeks in duration, which is a nice amount of time for forming an online community and moving through material quickly. Course start and end dates are posted on each individual course description page.
Are CEUs available? How do I know how many CEUs are available for each course?
Continuing education units are available upon successful completion of most of our online courses based on the standard of 1 CEU for 10 contact hours. Available CEU amounts are listed on each course description.
If the number of CEUs is not posted, and you would like to check to see if there are any offered with the course, please email us through the form on this page to inquire. Don’t forget to include the title of the course!
Can I access my course from my tablet or smart phone?
Courses offered through BeADisciple.com are designed to be accessed from a desktop or laptop computer via the Blackboard learning management system. To be certain your computer will support Blackboard, click here. A tablet or smartphone will work with some of our courses via a free Blackboard app that you will need to download from Google Play for Android devices and iTunes for Apple devices. There may be a small cost for in-app purchases once the app is downloaded. Once the app has been successfully downloaded, open it and search for Southwestern College in Kansas to reach the log-in page for your course.
Some files and video content may not be available on your tablet or smartphone so for the most robust BeADisciple.com course experience, we recommend accessing Blackboard through a computer.
If a course contains live meeting times, you will be given a link to participate. No app, special software, or equipment is necessary to participate.
If a tablet or smartphone-friendly course works better for your needs, we encourage you to consider a Disciple Bible Study that is designed specifically for this platform. Please visit BeADisciple Study App to learn more!
What is Blackboard? Do I need any special software? Are there minimum system requirements?
You may have questions about the software we use to host our online courses called Blackboard. You can find the answers to all of your questions about the software here: Blackboard Information.
How do I reset my Blackboard password?
You may have questions about the software we use to host our online courses called Blackboard. You can find the answers to all of your questions about the software here: Blackboard Information.
My course has disappeared. Instead, I see I am not enrolled in any courses. What happened?
You are probably not logged in. Look in the upper right-hand corner. Do you see your name? Or a tiny “Login.” Click on that “Login” to go back to the login page so you can access the course again.
This document gives more details: Known Blackboard Issue
What if I have technical problems in the course?
We provide guidance through any technical difficulties you might encounter. Email us at beadisciple@sckans.edu and be as explicit as possible about what you are experiencing. Please include which internet browser you are using (find that information by clicking here), what operating system you are using (find that information by clicking here), and the error message you are receiving, if any. The more information we have, the more quickly we can help you!
Do you store my credit card information?
The Institute for Discipleship and BeADisciple do not retain or store payment card information in any form. Payments are processed through Authorize.net’s secure server. We do not take card information in writing, through email, over the phone, or through any method. Card information must be entered by the cardholder. For extenuating circumstances, a participant may make arrangements to mail a check to the Institute for Discipleship to cover his or her enrollment fees.
Can I ask for a refund?
BeADisciple refund policy:
- Full refunds are given upon request for any reason until the Wednesday prior to the beginning of the course at 5:00 p.m. Central time.
- Enrollment changes may be made prior to this day/time as long as the courses are the same price. Otherwise, a refund and new enrollment will be necessary.
- After this cut-off day/time, refunds are not granted, and enrollment changes may not be made
- If a course starting date is postponed to another date that has already been opened for enrollment, learners will be invited to either hold a spot for the next session or receive a refund. If the learner elects to move to the new start date, the refund cutoff day/time then moves to the Wednesday prior to the new start date.
- If a course is cancelled, all enrollment fees are refunded automatically.
I'd like to teach a course on BeADisciple.
Fantastic! The Create Courses on BeADisciple page has all the information to get you started.
I have a question that isn't answered here!
If you’ve looked through all of our FAQ questions above and still haven’t found an answer to your question, we’re happy to help you!
Please make sure you typed in your email address correctly, and please include the name of the course you’re referencing!