What do you say and do when you deal with someone in crisis? This course is designed to help us know what to say, what to do. It teaches the value of listening, of being there. It teaches us how to be encouragers and shows us how to care when others are hurting.
The Victory [Crisis Care II] is about overcoming the trials of life. From the moment of birth to the instant of death, we run the race of life. Too soon the race is over and the victory is won or lost. We will learn to navigate those twists and turns. Even though trials will come our way, this series will give you the confidence and tools to help lead someone to victory over his/her struggle.
Daily video viewing and engagement on the discussion board are required for success in this course.
This course is eligible for 3.0 CEU.
*Using the Amazon Affiliate link further supports our ministry. Thank you!
About the Instructor
Annette Arnold-Pflaum is the founder and president of Wisteria Ministries. She has 25 years counseling experience and has specialized in grief and crisis counseling since 2015.
Annette is a Nationally Board Certified Chaplain [BCC] and has been a State of Nevada Licensed Interfaith Minister since 2014. She is also a Certified Lay Minister in the United Methodist Church and holds a certificate in congregational leadership.
A retired nurse/EMT with 20 years of medical experience, Annette is a graduate of the Academy of Religious Studies, Ministerial Seminary, Chaplaincy Nevada Theology Academy, and has completed advanced clinical pastoral training. She has been an academy instructor.
Annette is consulting director of the Nevada State Chaplains Task Force: Crisis, Trauma, Emergency & Critical Incident Response Team. She was part of the response team that assisted after the 2017 Las Vegas shooting.